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A study published in the Journal of the American Medical Association Pediatrics has found that one in five teenagers use chatbots for mental health advice, with most not discussing this with others. Reasons cited include the technology’s availability, immediacy, and absence of judgement, which make it easier for adolescents to use compared to sharing feelings with parents, friends, or therapists. However, therapist Jaren Doby warned that AI has serious limitations, including inability to understand human suffering, read body language, and assess risk levels as a human professional can, meaning it should not replace human interaction in mental health consultation.
AI Chatbots and Mental Health Among Adolescents
AI’s Role in Therapy
Novant Health therapist Jaren Doby notes that people’s increasing reliance on AI chatbots may seem worrying. However, the 24/7 availability, immediate response, and absence of judgment from AI chatbots present an appealing alternative for young people who want to express their feelings without fear or embarrassment.
The Limitations of AI
Despite the convenience, Doby emphasizes that AI has significant limitations in understanding human suffering and cannot replace the empathy, understanding, and professional training of human therapists. Nevertheless, he recognizes the potential of AI in helping individuals to organize their thoughts, learn coping mechanisms, and practice self-reflection.
AI and Gender Differences
The JAMA study also highlights a higher reliance on AI for mental health advice among females. Doby attributes this to the generally higher comfort level among females in expressing their emotions and a societal stereotype that discourages men from showing vulnerability.
AI as a Tool, Not a Replacement
Doby advocates for the careful use of AI as a tool, not a replacement, for human connection. He stresses the importance of active listening, recognizing signs of mental health decline, and creating a safe space where adolescents feel comfortable expressing their emotions. Doby believes that the key is not to fight against technology but to educate users about its proper and careful use.
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