MedStar and DispatchHealth’s Unique D.C. Partnership for Home Acute Care

TL/DR –

MedStar Health, a healthcare provider, is partnering with DispatchHealth to provide in-home acute care services to patients in Washington, D.C. who have recently been discharged from a MedStar emergency department or hospital. The collaboration aims to close the recovery care gap between the hospital and home, particularly for patients at risk of readmission. DispatchHealth’s medical professionals, including medical technicians, nurse practitioners, physicians, and emergency medicine doctors, provide follow-up care in the patient’s home, with services including labs, IV fluids and medications, EKGs, and comprehensive assessments.

MedStar Health Partners with DispatchHealth for Enhanced Home Care in Washington, D.C.

MedStar Health is forging a partnership with leading in-home care provider DispatchHealth to offer acute care services in qualifying patients’ homes post-discharge from a MedStar Health emergency department or hospital in Washington, D.C. — usually within 72 hours. This unique partnership in the District bridges the care gap between hospital and home, promoting safe and efficient care transitions, especially for patients with a higher risk of readmission.

“We’re expanding the continuity of safe, high-quality care through our unique partnership in Washington, D.C,” says Ethan Booker, MD, Chief Medical Officer for Telehealth at MedStar Health. He adds that this service reduces hospital readmissions by treating conditions manageable at the patient’s own home, and promotes better care coordination in underserved areas.

Based on clinical need, geographic and insurance criteria, MedStar Health connects patients to DispatchHealth. Rapid follow-ups are made possible for patients living in surrounding areas. DispatchHealth’s medical professionals arrive in a clearly marked vehicle equipped with all necessary equipment to provide care. They are the same clinicians patients would see in a hospital, including medical technicians, nurse practitioners, physician assistants, and emergency medicine doctors.

“Our proven model enhances patient experiences, improves health outcomes, and reduces costs,” said Dr. Phil Mitchell, Chief Medical Officer for DispatchHealth.

DispatchHealth can provide a wide array of medical treatments, from labs to IV fluids and medications. They can treat conditions like urinary tract infections, pneumonia, and more right at the patient’s home. Comprehensive assessments, symptom management, further care coordination and patient education are part of each visit. Services are offered daily, including evenings, weekends, and holidays. You can find a full list of services provided on their website.

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