Athenahealth Partners with Abridge to Integrate AI Note-Taking Tech for Clinicians
TL/DR –
Athenahealth is partnering with Abridge to integrate its artificial intelligence (AI)-powered note-taking technology into its platform. Abridge’s tech listens to a patient and doctor conversation, generating structured medical notes that get added to a patient’s electronic health record. Athenahealth plans to further utilise AI in healthcare, with ambitions to digitise outpatient documentation, make revenue cycle management services more efficient, and eventually act as a “virtual call centre” for doctors’ offices.
Athenahealth merges with Abridge to Augment Scribing in AI
Athenahealth is set to merge with Abridge to incorporate AI-powered ambient note-taking technology. This move is aimed at enhancing the clinical platform amidst the expanding ambient scribing market.
AI-powered Note-taking Simplifies Doctor-Patient Interactions
Abridge’s technology converts patient-doctor conversations into structured medical notes using AI. This multilingual tool allows cross-language note creation, alleviating the tedious process of note-taking for physicians, a task often done during personal hours, commonly known as “pajama time”.
Integration into Athenahealth’s Flagship Platform
The ambient note-taking technology will be incorporated into Athenahealth’s flagship platform, athenaOne. This cloud-based electronic health record (EHR) platform manages outpatient care.
Competition in the AI Scribing Market
The AI note-taking market is getting crowded, with companies like Microsoft rolling out ambient listening AI-powered assistants like Dragon Copilot. This further highlights the rising utilization of AI in healthcare technology.
Customizable AI Experience in Athenahealth
Athenahealth is developing a platform for a customizable AI experience in healthcare. Adding to Abridge, it offers note-taking services from Suki and iScribe on athenaOne, aiming to provide more options catering to different styles of physicians.
Evolution of AI Note-taking
The future of AI note-taking could expand to extracting diagnoses from patient-doctor conversations and suggesting medicine orders. Athenahealth also plans to use AI to digitize outpatient documentation, consolidating and analyzing various forms of medical data.
AI in Revenue Cycle Management
AI could streamline revenue cycle management, including billing, insurance claims, and payments. AI agents could automate routine tasks, reducing workload, and improving efficiency in healthcare practices.
Adoption and Cost of AI in Healthcare
As AI technology becomes more affordable, from $2,000 per doctor per month to $100 to $400, its adoption in healthcare is set to increase. AI agents acting as “virtual call centers” for doctors’ offices could soon play a significant role in patient healthcare management.
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