Cigna-ProMedica Contract End Affects Local Families

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TL/DR –

The contract between healthcare provider ProMedica and Cigna Insurance ended on April 1, 2024, and they have yet to reach a resolution. As a result, Ohio patients with CIGNA commercial insurance could be responsible for 100% of billed charges for services provided by ProMedica out-of-network facilities and PPG providers. ProMedica claims they were unable to reach a fair agreement with Cigna, while Cigna accuses ProMedica of demanding unreasonably high rate increases.


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Healthcare Giant ProMedica Ends Contract with Cigna Insurance

ProMedica, a leading healthcare provider in northwest Ohio, confirmed the cessation of its contract with Cigna Insurance on April 1, 2024. The termination may result in Ohio patients with CIGNA commercial insurance bearing 100% of billed charges for services offered by ProMedica out-of-network facilities and PPG providers, according to ProMedica’s official statement.

Impact on The Community

Patients like Joel Curcio express uncertainty over future healthcare decisions, with the situation prompting community members to reconsider immediate medical visits. Despite learning of this change in February, Curcio remains hopeful for a resolution.

ProMedica’s Position

ProMedica released the following statement:

“We’ve dedicated significant effort to negotiate a renewed commercial insurance contract with Cigna but could not agree on terms. This has resulted in many ProMedica providers and facilities becoming out-of-network for Cigna members.”

ProMedica encourages Cigna members seeking information about the impact of this termination to visit www.promedica.org/cigna.

Cigna’s Response

Cigna attributes the blame to ProMedica, alleging that the healthcare provider demanded substantial rate increases that would inflate healthcare costs for consumers. In a statement, Cigna claimed:

“Our goal is to maintain affordable healthcare. We’ve been negotiating in good faith with ProMedica on a fair contract.”

Cigna assures its clients that it is prepared to assist in finding new in-network providers, and encourages them to view detailed information here.

Additional Resources

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