TL/DR –
The 2023 Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey has rated Upper Peninsula Health Plan (UPHP) as one of the top Medicare-Medicaid health plans in the U.S. The evaluation includes enrollees rating their healthcare experience over the previous six months, where UPHP scored 91 out of 100 for the year 2023. The rankings are part of the Medicare-Medicaid Financial Alignment Initiative and are based on consumer experiences.
Upper Peninsula Health Plan Rated Among Top Nationwide
In the 2023 Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, the Upper Peninsula Health Plan (UPHP) has been highlighted as one of the leading Medicare-Medicaid health plans across the U.S.
Medicare-Medicaid Financial Alignment Initiative’s Role
The Centers for Medicare & Medicaid Services (CMS) utilize various tools, including beneficiary surveys like the CAHPS survey, to measure consumer experience under the Medicare-Medicaid Financial Alignment Initiative.
UPHP’s High Performance Score
UPHP enrollees were requested to review their healthcare experience for the past six months, scoring their plan from 0 (worst) to 10 (best). UPHP achieved an impressive score of 91 out of 100 for 2023.
What This Score Means for UPHP
UPHP CEO, Melissa Holmquist, expressed pride in this recognition, attributing it to the efforts of the staff and partners. She emphasized the importance of community commitment to quality services and care.
Complete Health Plan Rankings
The full health plan results can be viewed at MA-PDP CAHPS website.
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