Hampton VA Health Care System Earns Four-Star Rating in CMS 2025 Ratings
TL/DR –
The Hampton VA Health Care System has earned a four-star rating from the Centers for Medicare and Medicaid Services (CMS) 2025 hospital quality ratings, which are based on five categories: mortality, safety of care, readmission, patient experience and timely and effective care. Over the past year, the healthcare system has implemented improvements including daily tiered huddles, enhanced leader rounding, and the establishment of the Quality Assurance Performance Initiative Committee. As per the 2025 CMS ratings, 77% of VA hospitals received a four or five-star rating, with over 90% maintaining or improving their previous year’s rating.
Hampton VA Health Care System Earns Exceptional Rating on the CMS 2025 Hospital Quality Ratings
The Hampton VA Health Care System is celebrating its achievement of a four-star rating in the Centers for Medicare and Medicaid Services’ (CMS) 2025 hospital quality ratings. This ranking reflects the hospital’s commitment to providing exemplary patient care and service to veterans.
The CMS’s hospital ratings are assessed based on five significant categories: patient mortality, safety of care, readmission rates, patient experiences, and the timeliness and effectiveness of care. The higher the star rating, the better the hospital’s performance on these quality measures.
The Hampton VA has implemented several service improvements over the past year to better cater to veterans. This includes the institution of daily tiered huddles across the enterprise, watch-list huddles for at-risk veterans, structured and standardized shift reporting, enhanced leader rounding, and the establishment of the Quality Assurance Performance Initiative (QAPI) Committee.
“These ratings reflect the excellent care Hampton VA Health Care System offers,” said Interim Executive Director Michael W. Harper. “Our mission is to continuously raise the bar for customer service and convenience to better serve the Veterans, families, caregivers and survivors.”
In the 2025 CMS ratings, 77% of VA hospitals receiving an Overall Hospital Quality Star Rating achieved 4 or 5 stars, with no VA hospitals receiving a one-star rating. Over 90% of rated VA hospitals have maintained or improved their 2024-star rating. You can view the star ratings online.
VA’s Momentous Improvements Under the Second Trump Administration
- The backlog of Veterans waiting for VA benefits has decreased by over 37% since 2025.
- 16 new health care clinics have been opened to expand access for Veterans nationwide.
- An extra $800 million has been allocated for infrastructure improvements to ensure safe and effective patient care at VA facilities.
- VA has processed a record number of disability claims, reaching an all-time high of 2.52 million ratings claims for FY25.
- VA has simplified the process for Veterans to access care from non-VA providers with the department’s expense.
- VA has implemented major reforms to survivor benefits.
- Acceleration has been made in the deployment of the integrated electronic health record system.
- A partnership with CMS has recovered $106 million in duplicate billing.
- Tens of thousands of VA employees have returned to the office to better serve Veterans.
- In 2025, VA has housed 37,534 homeless Veterans.
For further information, please contact Hampton VA Public Affairs at vhahamptonvahospitalpublicaffairs@va.gov or visit their social media pages (FB, IG, X) @HamptonVAMC.
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